How to handle a non-electric vehicle parked in a charging space (ICEing)?

Dealing with a non-electric vehicle parked in an EV charging space, known as "ICEing," can be frustrating. Here are simple steps to handle it:

1. Document the Situation

   • Take Photos: Capture pictures of the non-EV vehicle in the  SWTCH charging space, including the license plate, make, and model, and any signs indicating the space is for EV charging. Write down the exact location of the charging space, including the address, charger ID, and details about the parking lot or facility.
     
     

2. Contact Facility Management

   • Find Contact Information: Look for contact details of the facility or parking lot management, which might be on signs in the lot or online. Call or visit the management office to report the ICEing. Provide them with the photos and any other information you have. Ask if they have a policy for dealing with ICEing, like issuing fines or towing the vehicle.
     
     

3. Check for Local Laws

   • Research Regulations: Look up local laws about parking in EV charging spaces. Some places have specific laws that can lead to fines or towing for non-EVs. If such laws exist, consider contacting local law enforcement or parking authorities to report the violation.
     
     

4. Leave a Polite Note

   • Inform the Driver: Leave a polite note on the windshield of the non-EV, explaining that the space is for EV charging and that parking there prevents EV drivers from charging. Be courteous to avoid escalating the situation.
     
     In case you have any other questions or concerns, please give us a call, SWTCH offers 24/7 customer support by telephone and e-mail. Our customer support line is 1-844-798-2438.