When you find yourself in a situation where your electric vehicle (EV) is stranded, having a towing company that understands the specific needs of EVs is essential. EVs require special handling to avoid damaging the battery or electrical system during transport. Many traditional towing services are now offering EV-specific towing options, and some companies specialize in electric vehicles across the U.S. and Canada.
Please be advised that they are not in any manner suggested or affiliated with SWTCH. It is advisable to consult your electric vehicle manufacturer or automobile dealer to inquire whether they provide roadside assistance services.
Here’s a list of common EV towing companies in both countries:
Common EV Towing Companies in the U.S.
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AAA (American Automobile Association)
- Service Area: Nationwide
- EV Towing Service: AAA offers specialized EV roadside assistance, including towing services. They have access to EV-specific tow trucks that ensure your electric vehicle is transported safely. They also provide access to charging stations for emergencies.
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Website: www.aaa.com
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Tesla Roadside Assistance
- Service Area: Nationwide (U.S.) and select locations internationally
- EV Towing Service: Tesla offers 24/7 roadside assistance, including EV towing services. Tesla’s roadside assistance fleet includes flatbed tow trucks specifically designed for transporting Tesla vehicles to avoid damage.
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Website: www.tesla.com/roadside-assistance
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Rivian Roadside Assistance
- Service Area: Nationwide (U.S.)
- EV Towing Service: Rivian offers a 24/7 roadside assistance service for its vehicles, including flatbed towing for its electric trucks and SUVs. Rivian’s service focuses on safely transporting their vehicles to the nearest authorized service centers.
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Website: www.rivian.com
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Greenlots (Part of Shell Recharge)
- Service Area: Nationwide (U.S.)
- EV Towing Service: Greenlots, a subsidiary of Shell Recharge, provides EV-specific roadside assistance, including towing services, for electric vehicle owners across the country.
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Website: www.greenlots.com
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Roadside Assistance via Geico
- Service Area: Nationwide (U.S.)
- EV Towing Service: Geico offers a roadside assistance program that includes towing services specifically for electric vehicles, with connections to providers that are familiar with the needs of EVs.
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Website: www.geico.com
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Towing.com
- Service Area: Nationwide (U.S.)
- EV Towing Service: Towing.com connects drivers with professional tow truck services, and many of their affiliates offer EV-specific towing options, including flatbed towing to avoid battery or electric system damage.
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Website: www.towing.com
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Jrop
- Service Area: Nationwide (U.S.)
- EV Towing Service: Jrop specializes in towing and roadside assistance services for all types of vehicles, including EVs. Their fleet includes flatbed tow trucks to ensure that electric vehicles are towed safely and without damage.
- Website: www.jrop.com
Common EV Towing Companies in Canada
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CAA (Canadian Automobile Association)
- Service Area: Nationwide (Canada)
- EV Towing Service: CAA offers a comprehensive roadside assistance program for EV owners, including EV-specific towing services. CAA’s fleet is equipped with flatbed tow trucks to safely transport electric vehicles.
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Website: www.caa.ca
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Tesla Roadside Assistance (Canada)
- Service Area: Nationwide (Canada)
- EV Towing Service: Tesla offers 24/7 roadside assistance to Tesla owners in Canada, including flatbed towing for all Tesla models. The service ensures safe transport of the vehicles to Tesla service centers.
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Website: www.tesla.com/roadside-assistance
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Roadside Assistance via Desjardins
- Service Area: Nationwide (Canada)
- EV Towing Service: Desjardins offers EV-specific roadside assistance in Canada, including towing services for electric vehicles with the proper equipment to avoid damage during transport.
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Website: www.desjardins.com
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Provincial Towing Services (Various Locations)
- Service Area: Canada (Varies by province)
- EV Towing Service: Many provincial towing services across Canada offer EV towing as part of their fleet. These services can be identified through the respective provincial roadside assistance programs or via local towing companies.
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Example Website: www.towingvancouver.com (for Vancouver)
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Flatbed Tow Truck Services (Various Locations)
- Service Area: Nationwide (Canada)
- EV Towing Service: Flatbed tow truck services, often available in large cities like Toronto, Montreal, and Vancouver, offer EV towing to ensure your car is transported without damage. They often cater to EV owners who are in need of flatbed towing for emergencies or breakdowns.
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Website: Varies by location.
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Towing.ca
- Service Area: Nationwide (Canada)
- EV Towing Service: Towing.ca connects Canadian EV owners with local, qualified towing providers who specialize in transporting electric vehicles, ensuring that your EV gets to the repair shop or charging station without any issues.
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Website: www.towing.ca
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Jrop (Canada)
- Service Area: Nationwide (Canada)
- EV Towing Service: Jrop is another option for Canadian EV owners, providing towing services for electric vehicles. Their fleet includes flatbed tow trucks for safe transportation of EVs.
- Website: www.jrop.com
Key Considerations When Choosing an EV Towing Service
- Flatbed Tow Trucks: Always choose a towing company that uses flatbed tow trucks, as they are the safest option for transporting electric vehicles. Towing by lifting the wheels can damage the car's drivetrain and electrical system.
- Specialized EV Tow Services: Some towing services specialize in EVs, meaning their drivers are trained to handle the specific needs of electric vehicles, such as maintaining battery safety during transport.
- Roadside Assistance Coverage: Many EV manufacturers, like Tesla and Rivian, offer roadside assistance as part of their service packages, including towing. It’s always a good idea to check with your vehicle manufacturer’s support team to see if roadside assistance is included with your warranty.
Having a reliable EV-specific towing company on hand can be a lifesaver when you're stranded with an electric vehicle. Whether you’re in the U.S. or Canada, knowing which services are available in your area ensures that you can handle any emergency situation efficiently and safely.
For questions or support, call 1-844-798-2438 or email support@swtchenergy.com. Live agents are available 24/7.
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