Adding additional user to a privately owned SWTCH Chargers

If you own a private individual SWTCH charger, it is essential to keep in mind that you are the sole individual authorized to access and utilize that charger. This exclusivity is vital for maintaining both security and control over the charging process. In the event that someone attempts to charge their vehicle using their own SWTCH account, they will be prompted to enter an access code. This measure is in place to ensure that only those you deem appropriate can gain access to the charger.

It is therefore crucial to carefully manage access permissions, allowing only specific users to utilize your charger. By granting access to trusted individuals, you can ensure that your charging station is used efficiently and securely. To facilitate this process, it is important to understand how to add an authorized user to your SWTCH charger. Below, you will find a step-by-step guide to assist you in granting access to others, ensuring that your charging station remains both secure and functional for those you wish to permit.

Granting access to visitors or temporary user

There are several ways to allow a temporary user to use your charger. Listed below are the possible ways:

1. Activate the charger using you personal account - this process one of the fastest way to allow them to use your charger. Just bear in mind that your account will be the one charged for the charging session.
2. Activate the charger using your RFID card - just like the activating the charger using your personal account, it's also one of the faster way and you will be paying for the transaction.

Granting access to another permanent user

Granting authorization to another permanent user for the use of the charger is a straightforward process. Please refer to the methods outlined below:

1. You can let them use your account or share one of your RFID cards for charging - this is the fastest way, however, you'll be the one covering the transaction costs.

2. Authorizing their personal SWTCH account and use it for charging and processing transactions. If the user has not yet created a SWTCH account, they should proceed to set one up and add a payment method. To create an account, kindly click here. This approach will enable them to manage payments for their charging transactions. To allow their account to use the charger please follow the instructions below:  

• Reach out to SWTCH support either by email (support@swtchenergy.com) or phone (1-844-798-2438).

• Provide the email address associated with the SWTCH account of the individual who will be authorized to use the charger.

• SWTCH support confirms that the person has been authorized and can use the charger without being asked for an access code.

For questions or support, call 1-844-798-2438 or email support@swtchenergy.com. Live agents are available 24/7.